1. Subscription billing
ManpowerOS plans are billed according to the active subscription cycle and billing method attached to the workspace. Charges may be processed through a third-party billing provider.
Refund and Cancellation Policy
This page explains how ManpowerOS handles plan cancellation, billing review, and refund requests for workspace subscriptions.
Last updated: May 12, 2026
2. Cancellation requests
Workspace owners may request cancellation before the next renewal cycle. Cancellation stops future billing but does not automatically erase historical workspace records needed for billing, recovery, or operational continuity.
3. Refund review
Refund requests are reviewed case by case, especially where duplicate payment, accidental billing, or clear technical failure is involved. Approved refunds, if any, are processed using the original billing method where possible.
4. Non-refundable cases
Fees already consumed for an active service period, custom onboarding effort, or misuse of the service may not be eligible for refund unless required by law or agreed in writing.
5. Trial and past-due access
Trial access, expired subscriptions, and past-due workspaces may be limited to billing or recovery access until the account is reactivated or formally closed.
6. How to request billing help
Use the workspace billing email, owner account, or the support path on the public site to request a billing review. Include the workspace slug and payment details needed to trace the request safely.